Facilities and Asset Management technology and consulting across the UAE, KSA, Qatar and Cyprus.
CAFM, CMMS & IWMS Solutions
The right technology starts with understanding what your organisation actually needs.
Facilities management technology is not one-size-fits-all. Depending on the complexity of your operation, asset base, workplace, Real Estate portfolio and service model, you may need a CMMS, CAFM, IWMS — or an integrated combination of technologies.
At Virtual IT, we help organisations understand their requirements, define the right Facilities Management technology strategy, and implement solutions that support their operational objectives and recognised Facilities Management and Asset Management principles.
What is CMMS, CAFM and IWMS?
CMMS, CAFM and IWMS are digital solutions that help organisations manage facilities, assets, maintenance, workplaces and related services more effectively. While they share some capabilities, each has a different primary focus.
CMMS
Computerised Maintenance Management System
CAFM
Computer-Aided Facility Management
IWMS
Integrated Workplace Management System
01CMMS
Computerised Maintenance Management System
A CMMS is primarily focused on maintenance operations and asset reliability.
It helps maintenance teams organise and control activities such as:
- Work orders
- Preventive and corrective maintenance
- Inspections
- Asset Management
- Maintenance schedules
- Spare parts and inventory
- Technician activities
- Maintenance history
- Failure and downtime information
A well-implemented CMMS can help organisations move from predominantly reactive maintenance towards a more structured, planned and data-driven maintenance strategy.
02CAFM
Computer-Aided Facility Management
CAFM extends beyond maintenance into the broader management of facilities and their day-to-day operations including integration with AutoCAD drawings.
Depending on the solution and configuration, CAFM can support, in addition to the CMMS functionality:
- Facilities and building information
- Space and floor management
- Service requests and Self-Service portal
- Maintenance knowledge base
- SLAs and Contractor activities
- Facility resources
- Workflows and approvals
- Facility Management reporting
CAFM helps connect the people, processes and information involved in running facilities, creating greater visibility and coordination between Facilities Management teams, service providers and building users.
03IWMS
Integrated Workplace Management System
An IWMS takes a broader, enterprise-level view of the built environment.
It can connect facilities management, asset and maintenance management, space and workplace management, Real Estate, energy and sustainability, and related operational information within an integrated environment.
This enables organisations to look beyond individual Facilities Management activities and understand how their property, spaces, assets, people, operational costs and workplace strategy interact.
In addition to what a CAFM solution offers an IWMS can support areas such as:
- Real Estate and property management
- Lease and portfolio management
- Space and workplace management
- Visitor Management
- Asset and maintenance lifecycle and management
- Energy and sustainability
- Capital planning
- Workplace services
- Operational reporting and analytics
- Enterprise integrations
- Fleet Management
This is where Virtual IT makes the difference.
We approach every project as a partnership where we work together to implement a solution, focusing on business benefits that meet the needs of our clients providing added value and a return on investment. We start by understanding your operation, Facilities Management requirements and business objectives, then define the appropriate technology architecture and implementation approach using Planon as a CMMS, CAFM and IWMS solution.
Our implementation services include Project Management, Business Consulting Services, Technical Consulting Services, Training and Support Services. Our business-focused delivery approach is aligned with international standards – ISO 41001 Facilities Management and the Asset Management standard – ISO 55000. This enables us to create a connected, effective and sustainable digital Facilities Management environment for better facilities, asset and workplace management.
Virtual IT is the convener and initiator of the EN15221-10 Digital Transformation of FM standard. EN15221-10 provides a framework for the digital transformation of Facility Management (FM ). It defines the principles, processes and supporting elements that organisations shall apply when planning, implementing and improving digitalisation within FM. The purpose of this standard is to ensure that FM organisations can adopt digital practices in a consistent and effective manner that improves operational efficiency, enhances decision-making and strengthens resilience. The standard is used throughout the implementation of every CMMS / CAFM / iWMS project